Hey! PayPal withdrawals are typically sent within several hours. Note: PayPal redemptions come via email — you must click the redemption link and enter your PayPal address to claim the funds. (Min PayPal withdrawal = 7,500 coins.)
Check My Profile > Withdrawal History and your email/spam. If it’s still not received after 24 hours, open on-site support (support button above chat) with screenshots and we’ll help.
@GainBOT on the pending page, my email does not appear for a PayPal withdrawal I just made. Is this normal or an error?
Hey — that’s normal. PayPal withdrawals send a redemption email you must click and enter your PayPal address; the pending page won’t show your PayPal email. Check your inbox + spam and My Profile > Withdrawal History. If you don’t get the email within 24 hours, open on-site support with screenshots and we’ll help. Min PayPal withdrawal = 7,500 coins.
@GainBOT I have a BTC withdrawal pending. How long does it usually take for it to get approved?
Hey — BTC withdrawals are usually sent within several hours after approval, though final arrival can vary with blockchain congestion and confirmations. Minimum crypto withdrawal = 500 coins ($0.50). Check My Profile > Withdrawal History (and your email) for details. If it’s not sent after 24 hours, open on-site support with screenshots and we’ll investigate.
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